Refund policy

Returns Policy We hope you are delighted with your purchase, however we have a 14-day FREE return policy, which means you have 14 days after receiving your item to request a return.

EXCHANGES

  • We will only exchange "Original Condition" items in the same condition as they were shipped.
  • Please include the original shipping box.
  • Unopened, free of any scent and with the original packaging intact.
  • Refunds are not available if the product has been opened, damaged or used under any circumstance.
  • Customers are responsible for return shipping costs. Items sent back to us without first requesting a return will not be accepted.

DAMAGES AND ISSUES

  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

RETURN POLICY

  • Merchandise must be returned within 14 days of receipt. To start a return, you can contact us at info.lovepp|@gmail.com